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Communications Manager, Verite
Position: Communications Manager
Functional Area:
Organization: Verite
Location: Amherst, MA
Metro Region:
Overview:
Verité is an independent, non-profit social auditing and research organization established in 1995 with a mission to ensure that people worldwide work under safe, fair and legal working conditions. Since its founding, Verité has delivered expert training and consulting services on a global scale and been recognized as one of the leading social entrepreneurs in the world by the Skoll Foundation and Fast Company, among others. The 30 members of the organization’s global headquarters are based in Amherst, Massachusetts, with additional employees working in field offices worldwide. Verité generates over 75% of its revenue through its highly successful fee-for-service model. Business has grown steadily in markets around the world, and Verité is currently moving from a $5M organization toward having a $10M annual budget over the next few years. Our organizational culture is supportive, collaborative and team-oriented, while also being defined by an intensive commitment to our mission that is demonstrated through a kinetic pace of work within a dynamic and entrepreneurial environment. For more information, please visit our website at www.verite.org.
Position:
Verite is seeking a smart, motivated, and highly organized communications professional to assume a newly created position of Communications Manager. An integral member of Verite’s team, the Communications Manager will work closely with the Verite staff to support the organization’s mission and strategic communications goals. An exceptional writer and creative thinker, the Communications Manager will be knowledgeable about print collateral development and design, emerging technologies, and website organization, and be capable of responding to a wide range of requests for content creation and revision, working with both internal staff and external vendors to create compelling collateral materials, a high-quality website, and a vibrant social media presence. The Communications Manager will also have the opportunity to play a role in developing and executing business strategies to help commercialize some of their existing projects.
Responsibilities:
The Communications Manager will support a wide range of ongoing communications activities including, but not limited to: content creation, collateral production, writing and editing, media relations, and print management.
- Support all communications activities including Verite’s publications, communications operations, and online presence
- Work with the communications team and external vendors to develop a range of print and online materials, and multimedia to support communications strategy; ensure brand consistency across all channels
- Write, edit, and/or proofread content for print materials and online; update and maintain content on Verite’s websites; help maintain Verite’s social media presence and contribute to efforts to expand onto other social media platforms
- Help to facilitate and ensure integration between online communications and traditional print collateral; ensure that materials are translated into other languages as necessary
- Stay current in communications best practices, supporting evaluation and implementation of new technology, features, and platforms; analyze performance of Verite’s websites and other communications activities.
- Serve as primary point of contact for all inquiries regarding websites, including requests for changes and reports on errors, troubleshooting, and resolving website issues
- Manage regular planning and design meetings, including setting meeting agendas and documenting meetings; create detailed work plans incorporating all team members
- Create and disseminate reports of data to relevant stakeholders, working with the communications team to create and implement tactics to improve outcomes
- Ensure that all sales staff and relationship manages at Verite are briefed and armed with targeted information about new prospects
- Keep abreast of all conferences and potential speaking engagements that should be on Verite’s radar and ensure that the appropriate staff members are made aware of upcoming activities along those lines
- Support media relations by overseeing daily media monitoring efforts
Qualifications:
- At least three years of professional experience in marketing/communications
- Exceptional original writing skills, including the ability to synthesize and improve existing written material, keen editorial judgment, and the ability to write for different audiences and delivery channels (print, websites, social media, etc.) to effectively communicate Verite’s mission, impact, and value proposition to a wide range of stakeholders
- Superior attention to detail; ability to serve as a steward of quality for all external communications for Verite
- Excellent project management skills with the ability to juggle multiple, detailed projects while driving toward deadlines
- Strong management skills with the ability to manage up and laterally, capable of organizing and mobilizing a cross-functional team toward completion of projects
- Creative thinking with the ability to identify innovative ways to communicate and engage audiences through a variety of avenues
- Unwavering commitment to service and customer orientation
- Demonstrated passion for and commitment to Verite’s mission and vision
- High level of interpersonal maturity, poise, and judgment
- Ability to work independently and cooperatively as part of a growing, entrepreneurial, mission driven team
- Entreprenurial spirit and desire to be part of a growing, fast paced environment where systems and processes are still being developed
- Broad understanding of, and willingness to stay abreast of new media technologies, applications, and processes
- Command of Microsoft Office programs including Word, Excel, and PowerPoint
- Proficiency in HTML desirable; digital audio/video capture, and editing skills a plus
- Exposure to Publisher or Adobe a plus
- Bachelor’s degree or equivalent required
To Apply:
Please upload a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity, both in Word format and addressed to Alan Wolf, at http://jobs.cgcareers.org/application.aspx?id=1748 Applications will be reviewed on a rolling basis.
Verite offers a competitive salary and benefits, commensurate with experience and skills.
Verite is an equal opportunity employer.
