Director of Operations, Cradles to Crayons
Position: Director of Operations
Functional Area: Business Operations
Organization: Cradles to Crayons
Location: Brighton, MA
Metro Region: Boston
Overview:
Cradles to Crayons (C2C) was founded in 2002, with the mission of providing children with the basic essentials they need to feel safe, warm, ready to learn and valued. These essentials include clothing, shoes, school supplies, and much more. By partnering with social-service organizations in the Boston area, C2C connects communities that have surplus resources—new or gently used items in good condition—with communities that desperately need access to those resources.
While meeting the immediate needs of low-income children, C2C also sets a foundation for lasting change by providing meaningful, tangible volunteer opportunities to thousands of individuals and hundreds of organizations each year. This innovative and highly effective model has led to C2C receiving the highest possible rating from Charity Navigator. Headquartered near Boston, MA, C2C also opened a Philadelphia location in 2006. In 2009, C2C-Boston served 45,000 children through its Everyday Essentials and Ready to Learn programs. With a current operating budget of $1.5 million and a staff of 21, C2C-Boston plans to double the number of children served to 90,000 within the next three to five years.
Position:
Cradles to Crayons is currently seeking a passionate and driven Director of Operations to manage the planning, delivery and quality of all programs and services for this entrepreneurial, growth-oriented organization. With primary responsibility for overseeing the strategic implementation of the operational functions (including human resources, finance, physical plant, and technology), the Director of Operations will ensure that services are planned and managed to the highest standards. Reporting to the CEO and Founder, the Director of Operations will serve as a member of the Senior Leadership team to help develop and implement C2C’s mission, vision, strategic plan, and annual objectives.
Responsibilities:
• Develop and manage the strategic vision for program growth and implementation for Cradles to Crayons in Massachusetts
• Provide overall leadership for the operational functions of the organization including finance, human resources, and technology at both C2C-Boston and C2C-Philadelphia
• Establish programmatic benchmarks and data tracking systems to monitor each program’s progress against goals;
• Lead the ongoing innovation of both strategy and process by identifying key findings that can inform long-term program planning and development
• Oversee all aspects of budgeting and financial reporting for the organization; manage external vendors and act as the lead for the annual audit process
• Oversee the hiring, training and development of all internal staff members
• Manage the inventory and forecasting of all orders; set regular production goals and initiate organizational adjustments accordingly
• Work across all departments on the planning and execution of signature events
Qualifications:
• 7+ years of relevant work experience with experience as a senior manager in a fast-paced and high-growth nonprofit, consulting, and/or entrepreneurial environment
• Demonstrated success overseeing an organization’s financial management, human resources, technology and operations
• Experience leading, managing and participating on teams with shared responsibility for outcomes and decision-making while demonstrating outstanding interpersonal communication skills and a flexible, adaptable work style
• Experience managing staff and the ability to facilitate collaboration and achieve results between multiple programs or projects
• Strong analytic skills; able to make strategic and tactical decisions through data-driven decision making
• Strong belief in the mission, vision and values of Cradles to Crayons
• Bachelors degree or equivalent experience required
Cradles to Crayons is an Equal Employment employer. Additional info can be found at our website http://www.cradlestocrayons.org
To Apply:
Please upload a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity, both in Word format to Lynn Margherio at http://jobs.cgcareers.org/application.aspx?id=1533. Applications will be reviewed on a rolling basis.










